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| 1. |
SupportSentry
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Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
Date Added: Jul 19, 2006 Hits:
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Aestiva
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Web-based solutions including help tickets, knowledge base, contact management, and email management.
Date Added: Jul 19, 2006 Hits:
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ScandiaCom
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Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
Date Added: Jul 19, 2006 Hits:
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Ulysses CRM
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Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
Date Added: Jul 19, 2006 Hits:
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| 6. |
Q-go
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Customer communications software based on natural language technology.
Date Added: Jul 19, 2006 Hits:
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| 7. |
eCare Support Interaction Software
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Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.
Date Added: Jul 19, 2006 Hits:
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| 8. |
Querybot Systems
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Automated knowledge base and interactive FAQ systems intended for small businesses.
Date Added: Jul 19, 2006 Hits:
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| 9. |
Skywire Software
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Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
Date Added: Jul 19, 2006 Hits:
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Pegasus
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Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.
Date Added: Jul 19, 2006 Hits:
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