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Other links at Customer Service > Software |
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Aestiva
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Web-based solutions including help tickets, knowledge base, contact management, and email management.
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ScandiaCom
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Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
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ScreenTalker
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Browser based customer service software with real time interaction between an organization's help desk and their customers. A free lite version also available.
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