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Other links at Management > Management Science > Personal Pages |
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Deming, W. Edwards
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developed his System of Profound Knowledge as a comprehensive theory for management, providing the rationale by which every aspect of life may be improved.
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Keen, Peter G. W.
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Surf Peter Keen's ideas and strategies for improving your company's IT structure.
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Kappelman, Leon A.
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Director of the Information Systems Research Center and holder of the Farrington Professorship in Business Computer Information Systems in the College of Business Administration at the University of North Texas.
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Mattila, Anna
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Penn State University, School of Hotel, Restaurant and Recreation Management. Her research topics focus on cross-cultural issues in services marketing, and particularly on the study of emotional loyalty and the impact of culture on service recovery.
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