Other links at Management > Management Science > Personal Pages |
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Saris, W.E.
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Professor in Methods and Techniques at the Department of Political Science, UvA, Amsterdam.
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Deming, W. Edwards
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developed his System of Profound Knowledge as a comprehensive theory for management, providing the rationale by which every aspect of life may be improved.
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Dobers, Peter.
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Research in the areas of corporate environmental management and IT issues, Gothenburg Research Institute.
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Mattila, Anna
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Penn State University, School of Hotel, Restaurant and Recreation Management. Her research topics focus on cross-cultural issues in services marketing, and particularly on the study of emotional loyalty and the impact of culture on service recovery.
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