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Other links at Customer Service > Mystery Shopping |
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ITS (Incognito)
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Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
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CV Marketing Research Inc.
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Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
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J.M. Ridgeway Co.
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A market research and mystery shopping company providing national coverage.
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Dynamic Advantage
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Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
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