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Other links at Customer Service > Mystery Shopping |
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Tern Consultancy
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Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
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Dynamic Advantage
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Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
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Imyst, Inc.
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Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.
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Service Performance Group
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Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
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