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Other links at Customer Service > Mystery Shopping |
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Customer Service Perceptions
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Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
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ITS (Incognito)
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Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
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Service Excellence Group
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Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.
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ServiceSense
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Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
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| 5. |
Dynamic Advantage
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Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
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