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Other links at Customer Service > Mystery Shopping |
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ITS (Incognito)
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Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
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Service Intelligence, Inc.
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Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
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Confero, Inc.
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Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
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Tern Consultancy
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Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
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