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Other links at Customer Service > Mystery Shopping |
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Hidden Concepts Inc.
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Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.
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At Random Communications
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Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
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Sipe and Associates
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Provides customer service evaluations, mystery or secret shopping services.
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ITS (Incognito)
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Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
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Creative Image Associates
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A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
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