The Guide provides annotated links to online resources focused on Dr. Deming's System of Profound Knowledge, System Thinking, Statistics, Continuous Improvement, Joy in Work, Customer Focus, Learning Organizations, Quality Management and Innovation.
The learning center offers an index of BPR articles, an online tutorial series, benchmarking studies, yellow pages for BPR resources, and information on reengineering toolkits and document templates for project teams.
Web processed Upward Feedback and phased 360 Feedback - managers and teams plan improvement together. Self-Managing Teams, Best Practice and Benchmarking.
Gateway for executives and specialists seeking to improve their business processes through benchmarking leading companies and implementing best practices.
The latest information about 360 feedback for measuring leadership, management and organization effectiveness. Secure web-based 360 feedback surveys are featured.
Strassmann offers consulting and analytical services for effective corporate information management. Site contains several resources including assessments and white papers.
