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1. Consortium for Service Innovation



A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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2. Customer Care Institute (CCI)



CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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3. Customer Satisfaction Measurement Association



An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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4. Customer Service Benchmarking Association



Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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5. Customer Service Institute of Australia



CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited service and business management standards.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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6. International Customer Service Association



Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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7. Mystery Shopping Providers Association



Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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8. Toronto Chapter of the International Customer Service Association



Membership details, activities, newsletter, career opportunities, and contact information.
Category:   Customer Service > Associations

Date Added: Jul 19, 2006 Hits: Rating: 0.00 Votes: 0
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