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Other links at Telecommunications > Call Centers > Software |
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Bard Technologies
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Developer of the callLAB pc-based software for testing call center behavior using call-by-call simulation technology. This is used for strategic analysis and workforce management.
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VorTecs
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Business and technology consulting firm, offering professional services to the contact center and customer relationship management marketplace.
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EchoPass
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An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs.
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Xentrax
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Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.
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