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Other links at Telecommunications > Call Centers > Software |
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VorTecs
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Business and technology consulting firm, offering professional services to the contact center and customer relationship management marketplace.
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ISx, Inc.
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Provides Directory Assistance software for telecommunications call centers.
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KoolToolz
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Provides workforce planning tools for call centers, including schedule agents and performance analysis.
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e-talk Corporation
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Offers call center and help desk software to aid monitoring and evaluation.
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Wicom
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Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.
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