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Other links at Customer Service > Mystery Shopping |
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At Random Communications
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Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
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The Secret Shopper Company
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Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
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Data Quest, Ltd.
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Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).
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