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Other links at Customer Service > Mystery Shopping |
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ComSim, Inc.
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Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts.
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The Secret Shopper Company
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Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
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Mysteryshopomatic.com
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Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.
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ServiceSense
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Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
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Shop'n Chek
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Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts.
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