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Other links at Customer Service > Mystery Shopping |
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The Secret Shopper Company
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Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
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Mystery Shopping Resources
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Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.
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Quality Eye Mystery Shopping
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A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
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Tern Consultancy
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Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
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