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Other links at Customer Service > Mystery Shopping |
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Mars Research
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Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
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Dynamic Advantage
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Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
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Satisfaction Services, inc.
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Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
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Tern Consultancy
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Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
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