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Other links at Customer Service > Mystery Shopping |
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Tern Consultancy
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Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
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Shoppers' View
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Provides mystery shopping on site and by telephone to the retail industry. Online application.
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ITS (Incognito)
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Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
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Acorn Management Associates
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Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
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