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Other links at Customer Service > Mystery Shopping |
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Tern Consultancy
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Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
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eMysteryShopper
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Independent review of website usability and efficiency from a customer's point of view. Online application.
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Service Excellence Group
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Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.
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Quality Eye Mystery Shopping
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A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
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