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                | Other links at |  
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                | 1. | Trendsource, Inc. |  
                |  | Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports. 
 
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                | 2. | Support Channel Ltd. |  
                |  | Specialists in the topic and in customer management. List of services and contact information. 
 
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                | 3. | Associates |  
                |  | Dedicated to information and training regarding customer service and leadership issues. 
 
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                | 4. | Aegis Communications Group, Inc. |  
                |  | Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base. 
 
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                | 5. | Zero Variance |  
                |  | Provider of quality, compliance, and performance assurance services to the contact center industry. 
 
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