Other links at |
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The Loyalty Guide
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A research report on customer loyalty theory, principles, methods, strategies, best practices and case studies.
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Marketing Review
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A trade magazine providing articles and access to statistical reports and publications from the Department of Commerce.
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Questex Media Group, Inc
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Articles, case studies and other resources about technologies, strategies and management practices for customer contact centers.
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Quirk's Marketing Research Review
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This online companion to the monthly print publication of the same name includes information and resources related to market research.
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