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Other links at E-Commerce > Customer Relationship Management |
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Dacon Software
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Provides a live customer service product with open connectivity to legacy CRM systems.
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Kana Communications
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E-Business infrastructure solution for online customer interaction. Scaleable solution to manage high volumes of e-mail and Web-based customer communications.
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Livecare - Internet Contact Center
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Livecare is designed to implement online customer service from your web site. Customers will communicate live with one of your help desk operators. Operators are enabled to push documents, talk to customer using audio over ip and control the remote computer.
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On-line Assistant
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On-Line Assistant allows operators to monitor web site activity, and alert them if assistance is needed. Operators can engage site visitors directly in a text conversation.
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Ideal Host
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Provides e-commerce and CRM software.
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