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Other links at E-Commerce > Customer Relationship Management |
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Dacon Software
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Provides a live customer service product with open connectivity to legacy CRM systems.
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Livecare - Internet Contact Center
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Livecare is designed to implement online customer service from your web site. Customers will communicate live with one of your help desk operators. Operators are enabled to push documents, talk to customer using audio over ip and control the remote computer.
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SiliconLink
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Enterprise level CRM for small business with customizable industry-specific solutions.
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eGain Communications Corporation
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Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
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