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Livecare - Internet Contact Center
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Livecare is designed to implement online customer service from your web site. Customers will communicate live with one of your help desk operators. Operators are enabled to push documents, talk to customer using audio over ip and control the remote computer.
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GoldCRM, Inc.
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Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackbery RIM paging system.
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Mareeba
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Independent CRM consultants provide advice to companies on how to maximise the returns from their existing CRM installations.
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Fraser Williams
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Customer response software for tracking complaints and for surveys.
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