|
Other links at Telecommunications > Call Centers > Software |
| 1. |
Wicom
|
|
|
Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.
|
| 3. |
CosmoCom
|
|
|
Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless).
|
| 4. |
Altitude Software
|
|
|
Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels.
|
|
|