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Other links at Telecommunications > Call Centers > Software |
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Callscripter
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Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen popping and full reporting suite.
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Noetica
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Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
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Bard Technologies
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Developer of the callLAB pc-based software for testing call center behavior using call-by-call simulation technology. This is used for strategic analysis and workforce management.
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The Amanda Company, Inc.
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Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA).
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