Data Collection Resources
Link ID 184156
Title Data Collection Resources
Url http://www.monitoringmadeeasy.com/
Description Offers monitoring and agent evaluation software.
Category Telecommunications > Call Centers > Software
Keywords
Date Jul 19, 2006
Contact Name
Email
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 Other links at Telecommunications > Call Centers > Software
1. CenterForce Technologies, Inc.
  Offers a range of web based call center management tools.
Category:   Telecommunications > Call Centers > Software


2. Xentrax
  Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.
Category:   Telecommunications > Call Centers > Software


3. Adtech Solutions
  Provider of integrated support solutions, and call center telephony. Offering telephony installation for computer supported telephony applications.
Category:   Telecommunications > Call Centers > Software


4. Wicom
  Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.
Category:   Telecommunications > Call Centers > Software


5. Odesoft Software
  Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development.
Category:   Telecommunications > Call Centers > Software




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