Other links at Telecommunications > Call Centers > Software |
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C3Gatway Products: ContactIP
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The ContactIP call center software provides real-time, interactive audio and video interactions between customer and agent. Also offers collaboration tools and systems through ASP and/or license-based models.
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Genesis Systems
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Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.
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Stratasoft
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Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products.
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