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Other links at Customer Service > Education and Training |
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Service Quality Institute
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Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
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Craig Speaks
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Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
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Measure-X
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Customer service and retention training and measurement. Includes testimonials and services.
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Customer Service Review, Inc.
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Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
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Learning Journey, Inc.
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Solutions to help increase employee morale and give better customer service through communication and corporate culture.
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