Other links at Customer Service > Education and Training |
1. |
Telephone Doctor
|
|
Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
|
2. |
Professional Edge
|
|
Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
|
3. |
Service Quality Institute
|
|
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
|
|
|