Customer Service Perceptions
Link ID 113056
Title Customer Service Perceptions
Url http://csperceptions.com/
Description Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
Category Customer Service > Mystery Shopping
Keywords
Date Jul 19, 2006
Contact Name
Email
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 Other links at Customer Service > Mystery Shopping
1. Service Performance Group
  Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
Category:   Customer Service > Mystery Shopping


2. Consumer Research Group (CRG)
  Mystery shopper consultant services to the retail industry.
Category:   Customer Service > Mystery Shopping


3. Sipe and Associates
  Provides customer service evaluations, mystery or secret shopping services.
Category:   Customer Service > Mystery Shopping


4. Kinesis CEM, Redefining the Customer Experience
  Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
Category:   Customer Service > Mystery Shopping


5. Acorn Management Associates
  Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
Category:   Customer Service > Mystery Shopping




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