Service Performance Group
Link ID 113036
Title Service Performance Group
Url http://www.spgweb.com/
Description Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
Category Customer Service > Mystery Shopping
Keywords
Date Jul 19, 2006
Contact Name
Email
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 Other links at Customer Service > Mystery Shopping
1. Shadow Shopper
  Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers.
Category:   Customer Service > Mystery Shopping


2. JKS Mystery Shopping Ltd
  Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts.
Category:   Customer Service > Mystery Shopping


3. Mystery Shopping Resources
  Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.
Category:   Customer Service > Mystery Shopping


4. eMysteryShopper
  Independent review of website usability and efficiency from a customer's point of view. Online application.
Category:   Customer Service > Mystery Shopping


5. Satisfaction Services, inc.
  Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
Category:   Customer Service > Mystery Shopping




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