Service Performance Group
Link ID 113036
Title Service Performance Group
Url http://www.spgweb.com/
Description Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
Category Customer Service > Mystery Shopping
Keywords
Date Jul 19, 2006
Contact Name
Email
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 Other links at Customer Service > Mystery Shopping
1. Speedmark Information Services
  Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.
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2. Sinclair Service Assessments
  Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.
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3. Customer Service Perceptions
  Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
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4. Inland Retail Services
  Specialists in mystery shopping and merchandising services. Includes services and contacts.
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5. National Shopping Service
  Mystery shopping in America and Europe.
Category:   Customer Service > Mystery Shopping




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