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Other links at Customer Service > Mystery Shopping |
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Shoppers Critique International
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Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.
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The Secret Shopper Company
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Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
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Satisfaction Services, inc.
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Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
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Service Excellence Group
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Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.
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