The ITIL Open Guide
Link ID 108991
Title The ITIL Open Guide
Url http://www.itlibrary.org
Description A public wiki site dedicated to the ITIL approach to IT and customer support and management.
Category Business Services > Customer Management > Customer Support
Keywords
Date Jul 19, 2006
Contact Name
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 Other links at Business Services > Customer Management > Customer Support
1. SafeHarbor Technology Corp.
  Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
Category:   Business Services > Customer Management > Customer Support


2. Customers in Focus
  Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
Category:   Business Services > Customer Management > Customer Support


3. Emerging Market Technologies, Inc.
  TeleMagic software, a completely customizable customer relationship management solution.
Category:   Business Services > Customer Management > Customer Support


4. Coastal Software and Consulting, Inc.
  Award-winning mission-critical software application emerging companies turn to for customer support and management.
Category:   Business Services > Customer Management > Customer Support


5. The ITIL Open Guide
  A public wiki site dedicated to the ITIL approach to IT and customer support and management.
Category:   Business Services > Customer Management > Customer Support




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